Frequently Asked Questions
Everything you need to know about shopping with Lilly's Boutique.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that jewelry and final sale items are non-returnable.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate pieces from various designers, we also include 'Fit Notes' to tell you if an item runs small, large, or true to size.
Do you ship internationally?
Yes, Lilly's Boutique ships to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. If you need to make a change, please contact our support team within 1 hour of placing your order.